This Cookie Policy explains how Thyra ("we", "us", "our") uses cookies and similar technologies when you use our website and AI agent platform. It should be read together with our Privacy Policy. By using our Service, you consent to the use of cookies as described below, except where your consent is required by law (e.g. non-essential cookies in certain jurisdictions).
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how the site is used. We may also use similar technologies such as
2. Cookies we use
2.1 Essential cookies
These cookies are necessary for the Service to function. They enable sign-in, session management, security, and load-balancing. Without them, core features would not work. We do not need your consent for these under applicable law.
| Purpose | Typical duration |
|---|---|
Authentication and session | Session or as needed |
| Security (e.g. CSRF ) | Session |
Load balancing / routing | Session |
2.2 Functional and preference cookies
These cookies remember your choices (e.g. language, theme, dashboard layout) so we can provide a more personalised experience. They are optional; you can block them in your browser, but some preferences may not persist.
2.3 Analytics cookies
Where we use analytics (e.g. to understand how our website and product are used, to improve performance and content), we may use first-party or third-party analytics cookies. In regions that require consent for non-essential cookies (such as the EU/EEA and UK), we will only set these after you have given consent, where we offer a consent mechanism. You can also manage or refuse them via your browser or our cookie preferences when available.
3. Third-party cookies
Some features rely on third-party services (e.g. authentication providers, support widgets). Those providers may set their own cookies subject to their privacy and cookie policies. We do not control those cookies; we encourage you to review the relevant provider policies.
4. How to manage cookies
You can control cookies in several ways:
- Browser settings: Most browsers let you block or delete cookies (e.g. in privacy or security settings). Blocking essential cookies may prevent you from signing in or using parts of the Service.
- Our cookie preferences: If we offer a cookie banner or preference centre on our website, you can adjust non-essential cookie categories there.
- Opt-out links: For specific analytics or advertising tools we use, we may provide opt-out links in this policy or in the product.
5. Retention
Session cookies are removed when you close your browser. Persistent cookies are kept only for as long as needed for their purpose (e.g. authentication token lifetime, or the period stated in our cookie list or preference tool). We do not retain cookie data longer than necessary.
6. Updates
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page and update the "Last updated" date. Material changes may be communicated via email or an in-app notice where appropriate.
7. Contact
For questions about our use of cookies or this Cookie Policy:
Email: legal@
For general privacy rights and data protection, see our Privacy Policy.